Facilities Manager - Commerical/Office Cleaning Company Job at Express Employment Professionals - Central NC, Richmond, VA

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  • Express Employment Professionals - Central NC
  • Richmond, VA

Job Description

Job Summary

We are seeking an experienced, hands-on Facilities Manager to lead and oversee large-scale office and commercial cleaning operations. We are looking for a team member that can make an instant impact with little training. This role is critical to ensuring service excellence, employee performance, and client satisfaction across multiple high-volume facilities. The ideal candidate is a strong leader, highly organized, client-focused, and willing to work extended hours to support operational needs.

Key Responsibilities

-Manage 5+ large office/commercial facilities, ensuring all cleaning services meet or exceed company and client standards

-Oversee two shifts and directly manage 24+ employees, including supervisors and cleaning staff

-Serve as the primary liaison between the client and the company, maintaining strong, professional relationships

-Work hands-on at client sites as needed to support staff, resolve issues, and ensure quality control

-Coordinate staffing, scheduling, and labor coverage for all facilities

-Conduct routine inspections, audits, and performance evaluations

-Address client concerns promptly and implement corrective and preventative actions

-Train, coach, and motivate employees to maintain high productivity, accountability, and morale

-Ensure compliance with safety regulations, company policies, and industry standards

-Manage supplies, equipment, inventory, and operational budgets as required

-Support company expansion efforts by maintaining scalable systems and high service quality

Work Schedule

-Must be willing to work 10+ hours per day

-Flexible schedule required, including early mornings, evenings, weekends, and on-call availability as needed

-Qualifications & Requirements

-Proven experience in commercial or office cleaning operations management

-Demonstrated ability to manage large teams across multiple shifts and locations

-Strong leadership, communication, and problem-solving skills

-Ability to work independently and make sound decisions under pressure

-Excellent organizational and time-management abilities

-Professional demeanor with a strong client-service mindset

-Reliable transportation and ability to travel between facilities

​​​​​​​ Preferred Qualifications

-Prior experience managing office building accounts

-Supervisory or project management background in janitorial or facilities services

-Bilingual abilities are a plus, but not required

Why Join Us

Competitive six-figure base salary

Significant performance-based bonus tied to company expansion

Opportunity to lead large operations and grow with a scaling organization

Leadership role with direct impact on client satisfaction and company success

Job Tags

Work at office, Flexible hours, Shift work, Afternoon shift, Early shift,

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