Job Description

Fresh Baguette is expanding its catering division, and we’re looking for a Catering Manager who wants to take ownership of a growing department . This role is ideal for someone who enjoys autonomy, takes initiative, and thrives in a fast-moving environment. You’ll play a central role in shaping the future of our catering business by:

• Driving sales and developing new clients
• Coordinating the flawless execution of catering orders —from small lunches to major events— in close partnership with our bakeries, General Managers, and production teams
• Communicating timelines, prep needs, and priorities across stores to ensure every order meets Fresh Baguette’s quality standards
• Building systems, processes, and ideas that elevate the catering experience and support long-term growth

If you’re agile, proactive, entrepreneurial, and excited about developing and owning a key business activity, this role is for you.

Key Responsibilities

1. Business Development

• Develop new clients through proactive outreach to offices, hotels, organizations, and local businesses.
• Respond to quotes, follow up on leads, and convert inquiries into recurring clients.
• Build strong relationships and represent Fresh Baguette as a warm, reliable, customer-focused partner.

2. Marketing & Growth

• Collaborate with marketing on catering promotions and seasonal campaigns.
• Suggest menu improvements based on client needs and market trends.
• Test new ideas, analyze results, and propose improvements to enhance efficiency and the client experience.
• Track catering sales and identify opportunities for growth.

3. Operations & Execution in Our Bakeries

• Coordinate catering prep and execution with bakery teams and General Managers— you are not doing it alone .
• Communicate timelines, quantities, and priorities to ensure accuracy and quality.
• Support bakeries during large orders, early-morning/late-afternoon prep, or high-volume periods.
• Oversee logistics and planning for major events and ensure flawless execution.
• Maintain Fresh Baguette standards for taste, quality, presentation, food safety and client satisfaction.

Qualifications

Mindset

• Entrepreneurial, proactive, and comfortable taking initiative
• Agile and adaptable in a fast-moving, evolving environment
• Autonomous, resourceful, and able to make decisions confidently
• Strong relationship-builder with a client-focused attitude

Experience & Skills

• 1+ years of project management or coordination experience
• Experience in retail, hospitality, events, or catering (preferred)
• Excellent communication, organization, and problem-solving skills
• Comfortable working hands-on with store teams and supporting on-site needs
• Strong sales instinct and ability to build client relationships

Additional Requirements

• Ability to lift and move products; comfortable being on your feet
• Reliable transportation for frequent travel across bakery locations
• Authorized to work in the U.S. without sponsorship
• Flexible schedule based on catering volume and event timing

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