AT&T Account Manager Job at Midspire, Schaumburg, IL

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  • Midspire
  • Schaumburg, IL

Job Description

Midspire Inc. is recruiting an AT&T Account Manager in Schaumburg to own the client lifecycle and drive market penetration for AT&T Business, representing our firm's consultative sales approach. 

As an AT&T Account Manager, you will be the strategic lead for AT&T Business client engagements, responsible for consulting on service upgrades, managing the technical onboarding process, and ensuring long-term account health through dedicated support.

Day-to-Day Duties of the AT&T Account Manager

  • Execute outreach campaigns using AT&T-approved workflows to drive fiber and wireless enrollment across assigned territories.
  • Consult with business clients to assess connectivity needs and recommend tailored AT&T Business solutions.
  • Manage the full account lifecycle, including lead generation, contract execution, onboarding, and post-sale support.
  • Monitor CRM systems to track pipeline movement, account status, and activation milestones for accurate forecasting.
  • Resolve onboarding delays and service tier gaps through internal coordination and escalation to maintain activation timelines.
  • Analyze campaign metrics and apply workflow improvements to increase team efficiency and enrollment velocity.



What We’re Looking For in an AT&T Account Manager

  • High school diploma or GED required; bachelor’s degree preferred. Business, communications, or technology coursework is a plus.
  • Experience in B2B sales, client acquisition, or account management in telecom, SaaS, or subscription-based industries.
  • Skilled in coaching teams, managing outreach workflows, and meeting AT&T Business activation goals and campaign benchmarks.
  • Proficient in CRM systems; uses pipeline and territory data to drive outreach and track performance.
  • Strong communicator with telecom knowledge; aligns messaging across service tiers and drives client engagement.

Job Tags

Contract work,

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