Royal Graphics Privacy Policy
At Royal Graphics, protecting your personal data is a top priority. This document outlines how data is gathered, used, and secured when you interact with our services.
Information Collection Practices
Directly Provided Information: When you contact Royal Graphics, request a quotation, submit an enquiry, place an order, or communicate with us, we may collect information such as your name, company name, phone number, WhatsApp number, email address, billing or delivery address, order details, printing requirements, product specifications and other information you voluntarily provide. Customers may provide artwork, logos, designs, images, books, packaging files, labels,
documents, marketing materials and other files required to complete printing or manufacturing orders. These materials are used primarily for fulfilling the customer’s
requested services and may be retained as reasonably necessary for order management, customer support and business records.Automated Site Usage Data: When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, approximate location information, referring website and website activity.
Cookies
Purpose of Processing
We utilize collected information to:
Respond to enquiries
Prepare quotations
Process printing orders
Manufacture customized products
Arrange deliveries
Communicate with customers
Provide customer support
Manage invoices and business records
Improve website performance
Improve services
Measure marketing performance
Prevent misuse or fraud
Meet applicable legal or regulatory requirements
We may use contact information to send order-related communications, service updates and, where permitted, relevant promotional or marketing communications. Customers may request to stop receiving marketing communications.
Refine website performance, navigation, and client support services.
Data Protection
Royal Graphics does not sell or rent customer personal information as a business practice
Third-Party Service Providers
We may share necessary information with trusted service providers who help us operate our website and business, such as delivery/courier companies, hosting and IT providers,payment providers, analytics or advertising providers, professional advisers and other service providers where reasonably necessary.
Payment Information
Where payment services are provided through a third-party payment provider, payment information may be processed by that provider according to its own terms and privacy policy. Royal Graphics does not intentionally retain complete payment card details unless necessary and lawfully processed through an appropriate payment system.
WhatsApp, Phone & Email
Customers may contact Royal Graphics through phone, WhatsApp, email and website forms. Relevant communication information may be retained for quotations, order processing, customer support, complaint handling and business records.
B2B Customer Information
Royal Graphics works with businesses, organizations and corporate customers. Business customers may provide information relating to company representatives, procurement staff, accounts staff, delivery contacts and other authorized representatives.
Data Security
Royal Graphics takes reasonable measures to protect customer information against
unauthorized access, misuse, loss, alteration or unauthorized disclosure. However, no website, online communication system or electronic storage method can be guaranteed to be completely secure.
Data Retention
We may retain customer information for as long as reasonably necessary for order
management, accounting, invoicing, customer support, complaints, dispute resolution, legal requirements and legitimate business purposes. When information is no longer reasonably required, it may be deleted, destroyed or anonymized where appropriate.
User Rights
Depending on applicable law, customers may have rights to request access to, correction of, deletion of or other actions relating to their personal information.Some information may need to be retained because of legal, accounting, contractual or
legitimate business requirements.
Children’s Privacy
Our website and services are primarily intended for businesses, organizations and general customers. We do not knowingly collect personal information from children for marketing purposes
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services or other external websites. Royal Graphics is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Google Analytics / Google Ads / Meta
We may use analytics, advertising and conversion measurement technologies provided by third parties.
International Data Processing
If third-party services used by Royal Graphics process data outside Pakistan: Some third-party service providers may process information outside Pakistan. Where applicable, we take reasonable steps to use reputable providers and protect information according to applicable requirements.
Privacy Complaints & Contact
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact Royal Graphics.
Royal Graphics
Website: royalgraphics.pk
Phone / WhatsApp: 0333-7323257
Policy Updates
Royal Graphics may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements.
Last Updated: August 2026
