We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...service staff to ensure conformance to diet prescriptions Demonstrates accountability for the proper use of patients protected health information Ability to perform work independently with minimal training Required Licenses/Certifications Current Registered...
...M.E. Wilson Summer Internship Program The M.E. Wilson Summer Internship is a paid 8-week program based in our Tampa office, designed for rising college seniors interested in a career in the insurance industry. This immersive experience blends hands-on learning, professional...
...Step into the world of Pactiv Evergreen, now proudly part of Novolex, a preeminent leader in the manufacturing industry. At the heart of what we do is crafting innovative packaging solutions for the foodservice, grocery, and industrial sectors worldwide. Join us in our...
RN Case Manager / Utilization Review (Inpatient) Location: Brooklyn, NY 11212 Shift: Days, MondayFriday 8:00 AM4:00 PM; every other Saturday required (8:00 AM4:00 PM) Guaranteed Hours: 40/week Contract Length: ~13 weeks Position Summary: RN Case ...
...Position Summary: The Business Analyst will be responsible for accumulating data to support the business. Manage a data warehouse and create meaningful dashboards for access to the pertinent data. Analyze inventory levels and skus for best inventory mix based upon sales...