Job Description

Student Services Specialist

Location: Palo Alto, California

Schedule: Monday to Friday, 8:30 AM to 5:00 PM (with 30-minute lunch break)

Contract Duration: 4 months

Pay Rate: $30/hour

We are hiring a Student Services Specialist on behalf of our client.

Scope of Duties

• Work with prospective applicants regarding admissions and serve as a subject matter resource on admissions and financial aid procedures.
• Process a high volume of admissions applications and handle highly confidential documents.
• Input data and update electronic databases; collect, gather, and validate data as needed.
• Review documents and forms for completeness, track files for follow-up, and distribute for review.
• Maintain integrity of law school databases and organization of paper files.
• Respond to routine inquiries via phone, email, and drop-ins.
• Research and resolve routine admissions issues; refer complex issues to other staff.
• Process incoming mail; receive, sort, process, and distribute highly confidential documents.
• Assist in the preparation of Admitted Students Weekend and other recruiting events.
• Contribute to general office administration and process improvements within the office.

Required Qualifications

• Bachelor’s degree preferred, or combination of education and relevant experience.
• 1–2 years of relevant experience in office administration or student services.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Strong word processing and data entry skills, including Excel.
• Customer service and office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.
• Experience with PeopleSoft and Oracle Financials preferred.
• Ability to manage multiple, time-sensitive projects in a fast-paced environment.
• Handle highly confidential and sensitive information with discretion.
• Excellent organizational skills with high attention to detail and accuracy.
• Flexible with changing priorities and able to assume a demanding workload during peak periods (November–May).
• Demonstrate a team-player attitude and quick learning ability.

Candidates must be U.S. Citizens or Green Card holders. No OPT, H1B, CPT, or EAD. Candidates must be local and currently located in the San Francisco Bay Area.

You may also reach our recruiter at (415) 610-5350 or [email protected]. Please note, we are not accepting C2C at this time and only direct candidates may apply; submissions from third-party companies will not be considered.

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