Job Description

Title: Project Coordinator

Duration: 6months+ extensions (Contract to hire)

Location: 3 days onsite in Milwaukee, WI

Job Summary

The Project Coordinator supports Sales and Customer Success teams by managing customer opportunities from initial engagement through commercialization. This role serves as a key liaison across internal teams, ensuring contracts, demos, quoting, and customer setup activities are coordinated efficiently and accurately. The ideal candidate is organized, proactive, and comfortable working in a fast-paced, cross-functional environment.

Key Responsibilities

Sales & Customer Success Support

• Partner with the Sales team to understand targeted customers, fleets, and service or product opportunities.
• Manage non-billable demo agreements, including NDAs and demo-related documentation, for customers interested in pilot or trial programs.
• Communicate customer demo opportunities to the Customer Success team to support hardware shipping, installation coordination, and related logistics.
• Organize, manage, and maintain all artifacts related to customer quoting and commercial opportunities, including service offerings and product sales.
• Schedule and coordinate internal review and approval meetings related to customer quotes and commercial proposals, ensuring all documentation is properly stored and accessible.
• Coordinate with Legal on the development and finalization of commercial contracts once a customer indicates intent to proceed.
• Work closely with cross-functional internal teams (e.g., operations, logistics, finance, billing, and customer success) on all aspects of commercialization, including customer setup, costing, billing readiness, and delivery logistics.
• Support Customer Success during commercialization startup activities to ensure a smooth transition from sale to delivery.

Qualifications

Experience

• 3–5 years of experience in a business, operations, project coordination, or customer-facing role.

Skills & Competencies

• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Energetic, adaptable, and comfortable with changing priorities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proven ability to build relationships across departments and proactively identify the right stakeholders to drive execution.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and SharePoint or similar document management systems.

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