Job Description

Road & Rail Services is seeking an energetic and motivated individual to join our team in the position of Market Research Analyst. Road and Rail Services has a more than 35-year history of growth and innovation, making this an excellent long term career opportunity for the right candidate. We offer a comprehensive benefits and compensation package, including Health, Dental, Life, and Disability insurance, 401K and annual performance bonuses.

Market Research Analyst

The Market Research Analyst will play a critical role in supporting the company's strategic growth by analyzing trends, customer needs, and market opportunities in the Rail and Industrial logistics sectors. This position focuses on understanding the freight shipping landscape, identifying service demand among industrial shippers, and providing actionable insights to guide commercial strategy, marketing initiatives, and service development.

Key Responsibilities

Market Analysis & Intelligence

• Conduct in-depth market research on freight rail market trends, industrial shipper behavior, and logistics industry developments.
• Analyze transportation demand, modal shifts, and regional shipping patterns across target industries (e.g., manufacturing, agriculture, chemicals, energy, construction materials).
• Track competitor activity, pricing strategies, and service offerings within the rail and logistics sectors.
• Evaluate new market opportunities and potential service areas to support network expansion and revenue growth.

Customer & Industry Research

• Develop profiles of current and prospective industrial shippers, mapping shipping volumes, rail access points, and logistics requirements.
• Conduct surveys, interviews, and data-driven studies to identify customer pain points, satisfaction levels, and emerging needs.
• Build and maintain databases of key industrial sites, rail-served facilities, and freight corridors.

Data Analytics & Reporting

• Collect, Interpret, and Visualize transportation and economic data from multiple sources (e.g., STB, AAR, EIA, industry publications, proprietary data).
• Produce regular reports, dashboards, and presentations to inform senior management and commercial teams.
• Support forecasting models for market demand, pricing, and competitive positioning.

Strategic Support

• Collaborate with commercial, operations, and support teams to align research insights with business strategy.
• Contribute to business cases for new service offerings, partnerships, or infrastructure investments.
• Support proposal development and customer engagement initiatives with data-backed insights.

Qualifications:

Education & Experience:

• Bachelor's degree in Economics, Business, Marketing, Logistics, Transportation, Data Analytics, or a related field.
• 3+ years of experience in market research, logistics analysis, or transportation industry analytics (Rail experience preferred).

Skills & Competencies:

• Strong analytical skills with experience using market research tools and data visualization software
• Familiarity with freight transportation data sources and regulatory filings (e.g., Surface Transportation Board data, AAR reports).
• Excellent written and verbal communication skills with the ability to synthesize complex data into actionable insights.
• Detail-oriented, organized, and capable of managing multiple research projects simultaneously.
• Strong understanding of supply chain logistics, industrial markets, and the economics of rail freight transportation.

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