Job Description

Join Our Team! Event Ticket Fulfillment Associate (Day Shift)

About Us

We’re industry veterans with a fresh perspective on the ticketing industry. Our mission is simple: provide fans across the nation with access to live events and shows while delivering an exceptional customer experience. Powered by innovative technology, we outperform competitors by seamlessly delivering tickets to fans when they need them most.

About the Role

We’re looking for a detail-oriented and tech-savvy Event Ticket Fulfillment Associate to join our team on the night shift. This is a full-time position with hours from 9:00 AM to 5:00 PM, Monday through Friday . If you thrive in fast-paced environments and enjoy solving problems, this role is for you!

Key Responsibilities

• Coordinate with major ticketing exchanges (e.g., StubHub, Vivid Seats, SeatGeek) to resolve order-related issues.
• Manage our point-of-sale system to upload, download, and transfer inventory to fulfill orders efficiently.
• Troubleshoot problematic orders and address errors promptly.
• Enter purchase orders into the POS system accurately.
• Organize and update spreadsheets for inventory and order management.
• Maintain and organize the fulfillment email inbox to ensure smooth operations.

What We’re Looking For

• A quick learner with a proactive attitude.
• Strong problem-solving skills, including the ability to identify issues and implement solutions.
• Excellent computer skills, especially with Excel/Google Sheets .
• Outstanding interpersonal communication skills.
• Exceptional attention to detail—accuracy is critical.
• Dependable and trustworthy, with a commitment to delivering high-quality work.

Compensation

• Pay Range : $15–$20 per hour, based on experience and qualifications.

Why Join Us?

Be part of a dynamic team that’s passionate about live events and delivering unparalleled experiences. You’ll gain hands-on experience in the ticketing industry while working in a supportive and innovative environment.

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