Job Description

Details of the Position:

Location – Onsite work at our Client Project Location in Belfast, ME

Duration : Contract is for 6 months extendible to 1 year

Work Authorisation: Only US Citizens

Pay Rate : $16/ hour

Expected project Start date : Immediate to First week of Jan 2026.

Mode of Work : On-Site , full time Contract , Work from office .

There would be two rounds of Interviews .

Below is a summary of the work involved:

Job Description

Contractor shall provide resources that meet the following job requirements:

Takes ownership towards driving and achieving set goals related to productivity, quality controls

set for the team. Be responsible in understanding workflow directives the way it is defined and

asks questions when there are bottlenecks in the existing process.

Essential Functions (Duties and Responsibilities): Each resource shall be trained and prepared to do the following tasks and meet the following requirements:

• Create payer portal credentials in a secured environment through co-ordination with relevant team members
• Perform tasks or related responsibilities and achieve desired output on specified process.
• Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services
• Responsible to maintain important logs and documentation regarding the details of the tasks performed
• Support an environment of accountability and management against goals
• Work with internal stakeholders to identify and resolve work related issues impacting individual clients and/or discrete lines of business

Education & Experience Required:

• Bachelor’s degree or equivalent
• Fresher or up to 1 year experience in fast paced environment

Knowledge & Skills:

• US Healthcare knowledge is a plus, but not mandatory
• Good communication skills
• Ability to clearly articulate actions taken and next steps
• MS office skills

Competencies:

Functional Competencies:

Proficiency Level (1-4)

Action Oriented -1

Ensures Accountability -1

Directs Work -2

Situational adaptability -1

Nimble Learning -1

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