Job Description

CRM Engineer

Santa Ana, CA (Onsite)

Direct Hire

JPC - 19745

We are looking for a CRM Engineer. This is a direct hire opportunity based out of Santa Ana, CA (Onsite).

We are seeking a Microsoft Dynamics 365 Architect with a strong background in design, architecture, as well as customizations & configurations. As a Microsoft Dynamics Architect, you will play a crucial role in designing, customizing, configuring, & optimizing the Microsoft Dynamics 365 Sales (v.9) platform to meet the unique business requirements of our team. You will work closely with the CRM project team, end-users, and stakeholders to understand their needs and implement effective solutions within the Microsoft Dynamics 365 ecosystem.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 8+ years of experience with Microsoft Dynamics CRM/D365 CE/Sales.
• 3+ years in an architectural or senior technical leadership role.
• Strong understanding of Microsoft Dynamics 365 Sales (v.9), including configuration capabilities and features.
• Experience with Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
• Proficiency in C#, JavaScript, FetchXML, and Web APIs.
• Strong experience with Azure services (Logic Apps, Functions, Service Bus).
• Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and provide effective solutions.
• Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Ability to work independently and manage time effectively, delivering high-quality results within deadlines.

Preferred:

• Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert.
• Experience with Agile/Scrum methodologies and DevOps practices.

Responsibilities:

Solution Architecture & Design

• Lead end-to-end solution design for Microsoft Dynamics 365 Sales, ensuring scalability, performance, and integration readiness.
• Define technical and functional architecture for new and existing implementations.
• Collaborate with business stakeholders to translate business needs into technical requirements.

Platform Configuration & Customization

• Guide the implementation of standard and custom entities, workflows, plugins, Power Automate flows, and model-driven apps.
• Oversee the use of Dynamics 365 customization tools, including JavaScript, Power Apps, and Power Platform tools.

Integration & Data Strategy

• Design integrations with other business systems (ERP, marketing, third-party platforms) using Azure services, APIs, and middleware tools.
• Define data migration, synchronization, and master data strategies.

Governance & Best Practices

• Establish development standards, documentation practices, and governance frameworks.
• Promote consistency, code reusability, and security compliance across all CRM projects.

Team Leadership & Mentorship

• Serve as a technical mentor for Dynamics developers and consultants.
• Collaborate with project managers, business analysts, and IT stakeholders to ensure delivery of high-quality solutions.

Core Competencies:

• Strategic thinking and problem-solving ability.
• Excellent communication and stakeholder engagement skills.
• Strong documentation and technical presentation skills.
• Passion for continuous learning and innovation.

Physical Requirements & Work Environment:

• This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This job description may not be all-inclusive, and employees are expected to perform all other duties as assigned and/or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $115,000 to $140,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client

Our client is a leading North American distributor of building materials.

About Solugenix

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.

Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.

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