Job Description

Assistant Director - Facilities Operations (Janitorial & Grounds)
Queens, NY * Full-Time * Onsite
Salary: $125k-150K
Our client, a building services company, is seeking an Assistant Director of Facilities Operations to oversee both the Janitorial Services and Grounds Maintenance functions for a large university campus in Queens. This leader will manage multiple union teams, coordinate daily service delivery, support campus events, and maintain the high standards expected in a higher education environment. The role supervises Building Managers, Night Operations Managers, and the Grounds Supervisor, and reports directly to the Director of Operations.
Key Responsibilities
* Oversee daily operations for janitorial and grounds departments across a large university campus
* Supervise Building Managers, Night Operations Managers, and Grounds leadership
* Manage staffing, scheduling, performance, and training for unionized teams
* Execute cleaning protocols, landscaping programs, seasonal campus needs, and event support
* Ensure quality control and timely delivery of facility projects
* Serve as a daily client-facing point of contact for university stakeholders
* Provide operational updates, reports, and issue resolution
* Support budgeting, procurement, and inventory management
* Ensure OSHA compliance and adherence to safety standards
* Maintain documentation of inspections, evaluations, and corrective actions
* Participate in long-term planning and facilities/grounds development
* Walk and inspect the campus daily; respond to urgent operational needs
* Foster a cohesive, accountable team culture and drive continuous improvement
Required Qualifications
* Minimum 7 years of facilities contract management experience
* Minimum 7 years working in a college or university facilities environment
* Experience managing unionized teams
* Strong knowledge of custodial operations, grounds maintenance, and safety practices
* Excellent communication, organization, and leadership skills
* Proficiency in Microsoft Office; CMMS/work order systems knowledge a plus
* Fully onsite Monday-Friday, 8am-5pm, with occasional off-hours
* Ability to travel to an additional NYC campus as needed

Job Tags

Full time, Contract work, Seasonal work, Work at office, Monday to Friday, Night shift,

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