Job Description

Vice President of Operations/COO

Chicago, IL

A well-established, fast-growing multi-location dental group with seven practices in the Chicagoland area is seeking a high-energy VP of Operations to lead day-to-day operations, optimize performance across sites, and play a key role in driving rapid expansion.

This is an extraordinary opportunity for a driven, results-oriented leader who thrives in a fast-paced environment and wants to work alongside an exceptional team of smart, strategic professionals. The ideal candidate brings deep experience in dental practice operations, a track record of building scalable systems, and the desire to help grow something meaningful.

Key Areas of Accountability

Multi-Site Operational Leadership

• Direct operations across all seven dental offices, ensuring consistency in patient care, process efficiency, and performance outcomes.
• Serve as the central point of coordination between practice-level teams and senior leadership.
• Develop and roll out scalable systems, workflows, and best practices that support ongoing growth.

Team Development & Organizational Culture

• Hire, coach, and retain a strong team of practice leaders and support staff.
• Implement clear performance metrics and accountability structures.
• Champion a collaborative and positive team culture that aligns with the organization’s mission and values.

Financial Oversight & Operational Metrics

• Oversee revenue-driving functions, including billing, collections, treatment planning, and insurance processes.
• Monitor location-level financial performance and key metrics such as provider productivity, AR days, and profitability.
• Partner with the CEO and leadership team to manage budgeting, forecasting, and margin improvement initiatives.

Growth & Expansion

• Support future practice openings and acquisitions by leading operational integration and alignment.
• Develop systems that allow for rapid onboarding of new providers and staff.
• Play a key role in building infrastructure for scale while maintaining operational excellence.

Technology, Compliance & Systems

• Optimize the use of practice management platforms and digital tools across locations.
• Ensure compliance with HIPAA, OSHA, and other dental regulations.
• Lead system upgrades, technology rollouts, and change management initiatives.

Marketing & Patient Experience

• Oversee brand consistency and patient experience strategies across offices.
• Collaborate with marketing partners to execute campaigns that drive new patient growth.
• Track patient satisfaction metrics and implement improvements as needed.

Qualifications

• Bachelor’s degree required.
• Minimum 5+ years of operational leadership experience within a dental practice (multi-location experience strongly preferred).
• Experience in scaling a dental group or supporting acquisition/integration efforts is a strong plus.
• Demonstrated ability to lead high-performing teams and drive performance through data, accountability, and clear communication.
• Hands-on knowledge of dental billing, treatment planning, and practice management systems (e.g., Dentrix, Open Dental).
• Strong financial acumen and comfort working with KPIs and P&L data.
• A self-starter with exceptional follow-through, a bias for action, and a desire to build and lead something special.

Salary :

• $160k - $180k + variable compensation

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

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