Job Description
NextPlay Jobs is looking for a Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role centers on Epicor Prophet 21 (P21) and blends deep business process knowledge with hands-on technical development and system support. The right person will be comfortable working directly with stakeholders while also getting into the technical details of configurations, integrations, and custom development.
Position Summary:
The Business Analyst will serve as a key bridge between business teams and IT, owning the analysis, enhancement, and ongoing support of the P21 ERP system. This role combines functional business analysis with technical execution , including requirements gathering, system configuration, and development using C# . You’ll play a critical role in optimizing workflows, improving data integrity, and supporting scalable system growth.
Key Responsibilities:
Functional / Business Analysis
- Partner with stakeholders across sales, operations, finance, inventory, and supply chain to gather, analyze, and document business requirements
- Assess current-state P21 processes and identify opportunities for efficiency, automation, and standardization
- Translate business needs into clear functional specifications and technical requirements
- Support ERP enhancements, upgrades, and continuous improvement initiatives
- Create and maintain process flows, use cases, and system documentation
- Provide user support, training, and post-implementation validation to ensure successful adoption
- Act as a trusted advisor to business leaders on system capabilities and best practices
Technical / Systems Responsibilities
- Design, develop, and maintain Prophet 21 customizations using C# / .NET
- Build, support, and troubleshoot integrations between P21 and third-party systems (WMS, EDI, eCommerce platforms, BI tools, etc.)
- Write, optimize, and maintain SQL Server queries, views, and stored procedures
- Troubleshoot ERP issues across application, database, and integration layers
- Support P21 upgrades, patches, testing, and deployment activities
- Ensure system performance, data integrity, and security best practices are upheld
ERP & Application Support
- Serve as a point of escalation for complex P21 system issues
- Collaborate with internal IT teams, vendors, and consultants as needed
- Monitor system usage and performance; recommend enhancements or architectural improvements
- Support reporting and analytics needs tied to ERP data
Required Qualifications:
- Hands-on experience with Epicor Prophet 21 (P21)
- Experience supporting ERP systems within a distribution, manufacturing, or wholesale environment
- Strong functional knowledge of ERP modules including order management, inventory, purchasing, and finance
- C#
- ERP customizations and system integrations
- Proven ability to translate business requirements into technical solutions
- Strong communication skills with both technical and non-technical stakeholders
- Organized, detail-oriented, and comfortable owning projects end to end
Job Tags