Job Description

NextPlay Jobs is looking for a Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role centers on Epicor Prophet 21 (P21) and blends deep business process knowledge with hands-on technical development and system support. The right person will be comfortable working directly with stakeholders while also getting into the technical details of configurations, integrations, and custom development.

Position Summary:

The Business Analyst will serve as a key bridge between business teams and IT, owning the analysis, enhancement, and ongoing support of the P21 ERP system. This role combines functional business analysis with technical execution , including requirements gathering, system configuration, and development using C# . You’ll play a critical role in optimizing workflows, improving data integrity, and supporting scalable system growth.

Key Responsibilities:

Functional / Business Analysis

• Partner with stakeholders across sales, operations, finance, inventory, and supply chain to gather, analyze, and document business requirements
• Assess current-state P21 processes and identify opportunities for efficiency, automation, and standardization
• Translate business needs into clear functional specifications and technical requirements
• Support ERP enhancements, upgrades, and continuous improvement initiatives
• Create and maintain process flows, use cases, and system documentation
• Provide user support, training, and post-implementation validation to ensure successful adoption
• Act as a trusted advisor to business leaders on system capabilities and best practices

Technical / Systems Responsibilities

• Design, develop, and maintain Prophet 21 customizations using C# / .NET
• Build, support, and troubleshoot integrations between P21 and third-party systems (WMS, EDI, eCommerce platforms, BI tools, etc.)
• Write, optimize, and maintain SQL Server queries, views, and stored procedures
• Troubleshoot ERP issues across application, database, and integration layers
• Support P21 upgrades, patches, testing, and deployment activities
• Ensure system performance, data integrity, and security best practices are upheld

ERP & Application Support

• Serve as a point of escalation for complex P21 system issues
• Collaborate with internal IT teams, vendors, and consultants as needed
• Monitor system usage and performance; recommend enhancements or architectural improvements
• Support reporting and analytics needs tied to ERP data

Required Qualifications:

• Hands-on experience with Epicor Prophet 21 (P21)
• Experience supporting ERP systems within a distribution, manufacturing, or wholesale environment
• Strong functional knowledge of ERP modules including order management, inventory, purchasing, and finance
• C#
• ERP customizations and system integrations
• Proven ability to translate business requirements into technical solutions
• Strong communication skills with both technical and non-technical stakeholders
• Organized, detail-oriented, and comfortable owning projects end to end

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