Job Description

Position: Merchandising Operations Manager

Company : Fortune 500 Retail Apparel and Fashion Company

Duration: 6 months

Pay Rate: $38-$45/hr

Location: Costa Mesa, California (Onsite 5 days per week)

Job Description

As the Manager of Merchandising Operations , you will be a key driver of operational excellence across the merchandising function. Reporting directly to the Head of Merchandising, you’ll lead cross-functional and cross-regional alignment to streamline product and merchandising workflows. Your mission: enable seamless execution of seasonal strategies, improve process efficiency, and support a global merchandising organization at scale.

A Day in the Life

Your responsibilities will span strategic planning, process optimization, and cross-functional collaboration. Here’s what your day might look like:

• Project Management & Calendar Ownership
• Own and manage the end-to-end merchandising calendar for the Americas. Align cross-functional timelines, track milestone progress, and proactively address bottlenecks with contingency planning and operational problem-solving.
• Promotion Management
• Lead the execution of the annual promotional strategy. Manage promotional data integrity across systems and collaborate with cross-functional teams to ensure flawless execution.
• Data & Analytics
• Deliver ad hoc product reporting and insights to support seasonal execution and data-driven decision-making.
• Process Improvement
• Identify operational gaps and implement scalable solutions. Partner with the Americas Merchandising Leader to align process improvements with strategic goals. Champion standardization and governance through tools, templates, and best practices.
• Operational Strategy & Execution
• Develop and execute merchandising operations strategies that align with corporate and regional goals. Standardize processes across the merchandise lifecycle, including assortment planning, pricing, markdowns, promotions, and product flow.
• Cross-Functional Collaboration
• Act as the primary liaison between merchandising and key partners in supply chain, sales, planning, and go-to-market (GTM) teams. Ensure alignment on priorities and timelines, and support the integration of omnichannel initiatives.
• Technology & Systems Management
• Oversee merchandising systems and tools. Partner with Digital Technology teams and external vendors to evaluate, implement, and maintain solutions that meet business needs. Provide training and support to regional teams.

What You’ll Need to Succeed

We value diverse experiences and perspectives. While a degree in a related field is a plus, we’re most interested in your 7+ years of experience in merchandising operations, retail operations, or similar roles—especially in a leadership capacity.

Core Skills & Competencies

• Deep understanding of merchandising processes: product lifecycle management, GTM, assortment planning, pricing, and promotions.
• Strong project management skills: calendar ownership, milestone tracking, and cross-functional coordination.
• Operational excellence: proven ability to manage complex workflows and drive process improvements.
• Data governance: high attention to data accuracy and hygiene; advanced Excel skills preferred.
• Communication & influence: excellent interpersonal skills with the ability to drive alignment across diverse teams and regions.
• Collaborative mindset: thrives in a matrixed environment and builds strong cross-functional partnerships.

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