Job Description
Responsibilities
- Serve as the primary point of contact for clients, ensuring clear, timely, and professional communication throughout the project lifecycle to build trust and satisfaction.
- Coordinate with internal scientific departments, support teams, and leadership to align project goals, timelines, and deliverables.
- Manage full client programs from initiation to completion, ensuring projects are delivered on time, within scope, and within budget
- Oversee project billing, revenue recognition, and forecasting; ensure alignment with contractual terms and proactively manage scope changes and budget impacts.
- Ensure adherence to GLP, GCP, OECD, 21 CFR Part 11, and GDP standards; follow applicable SOPs and support client audits as needed.
- Monitor study progress using project management systems; lead client meetings, document minutes, and escalate concerns appropriately.
- Review contracts and manage projects according to defined scope; communicate changes and their impact on timelines and budgets.
- Participate in departmental committees and process improvement initiatives.
Skills, Education & Qualifications
- BA/BS or higher in Biology or Chemistry with 6+ years Project Management experience or equivalent experiences will be evaluated
- PMP Certification preferred
- Experience with GANTT charts and Microsoft Project preferred
- Able to work effectively and contribute within a team
- Able to work with computer systems
- Able to document clearly
- Knowledge of and experience in a regulatory environment within a CRO setting
Job Tags