Job Description

Product Manager - Luxury Door & Cabinet Hardware

*This is a hybrid position based out of Pittsburgh, PA, providing remote and on-site support to our company in Jamestown, NY. Travel to Jamestown is expected at least twice per month. *

About the company

Water Street Brass, located in Jamestown, NY, is a leading manufacturer of premium decorative hardware and door entry systems. We proudly make beautiful custom hardware for high-end showrooms and leading designers in North America.

About the role

We are experiencing significant growth and need to expand our product and marketing team. As we strategically expand our capacity to meet the demands of our discerning clientele, we are in search of a dynamic and motivated Product Manager.

The ideal candidate is passionate about driving product development and supporting the current product portfolio by becoming an expert on the product line and competitive landscape along with building partnerships across the organization. They will also possess the ability to analyze data and understand the meaning behind the data to create successful product strategies. The Product Manager reports to the General Manager of Water Street Brass with a dotted line to the Dir. of Marketing and works closely with the Engineering, Sales, Operations teams and all our departments to develop great products for our customers and launch them successfully into the market. In addition, the product manager will play a role with marketing and promotions, communications to sales staff and customers, inventory management, generating reports and analysis.

Responsibilities

• A significant part of the job is project management, working on new product development and portfolio management.
• Partner with Director of Marketing in setting and implementing product line strategic plans, analyzing competition, market conditions, customer needs and requirements, and competitive gaps.
• Partner with Director of Marketing to develop annual promotion/ communication/ advertising plans for their assigned product channels and customer segments.
• Generate reports and analysis in areas such as product sales trends, margin reports, etc.
• Actively pursue market and product intelligence through regular contact with customers, sales staff and end users
• Work with Outside Sales, Agency Sales, Inside Sales, and Customer Service to provide training on product features, benefits, target customers, and act as a first point of contact for the product line.
• Work with both operations and sales teams to drive projects and programs to continually improve and grow margin and overall sales performance from a customer and product level.
• Work with Operations on issues such as quality, on-time delivery, cost, packaging, product improvement, etc.
• Work with sourcing and engineering staff and vendors to obtain parts, samples, etc. in a timely manner.
• Ensure product portfolio efficiency by managing product portfolio life cycle via sku rationalization and driving portfolio vitality.
• Ability to lift and move up to 20 lbs.
• Minimal travel – likely 2-3 U.S. trips a year. Potential for 1-2 overseas trips a year.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Marketing, Business Administration or Management.
• At least 3 years of experience withing the construction materials industry (plumbing products a strong plus), or product management.
• Relevant experience with product development and product management in building materials.
• Relevant experience with channel marketing.
• Knowledge and understanding of financials. Ability to problem-solve, think logically, and work independently.
• Excellent communication and presentation skills
• Ability to successfully collaborate across functions and work effectively with the sales, customer service, engineering and product/marketing teams.
• Excellent communication and presentation skills.
• Ability to demonstrate a positive attitude and lead by example consistently.
• Work well under pressure and meet established deadlines.
• Ability to manage time-sensitive projects.
• Confident and self-driven with the ability to think outside the box.
• Excellent analytical, problem-solving, and decision-making skills.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid time off.
• 401(k) Retirement Plan.
• Life insurance.
• Discretionary bonus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

To learn more about our company, visit our websites at and

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