We are seeking a highly reliable and customer-focused individual to join our inbound appointing and messaging center team. As the first point of contact for patients, caregivers, and providers, you will be responsible for providing superior customer service while ensuring accurate patient registration, appointing, and account management. This role requires excellent computer skills and strict adherence to patient confidentiality (HIPAA).
Location: Fully Remote – Must reside in Washington or Idaho . (This role is not suitable for nomadic employment.)
Schedule: Monday–Friday, between 7:30 a.m. – 6:00 p.m. (to support call volume trends).
Contract Duration: 3-6 months to begin (with potential for extension up to 2 years and opportunity for permanent employment).
Essential Responsibilities
Qualifications & Requirements
Important Notes
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