Job Description

Class A Urban Communities | Downtown Phoenix (Roosevelt Row)

Regent Property Management Services (Regent PM) is seeking a highly motivated, dependable, full-time Residential Lead Maintenance Technician to join our growing team in the Roosevelt Row area of Downtown Phoenix. This role will be responsible for supporting our communities within the assigned portfolio to ensure our communities are maintained in keeping with best-in-class standards through proactive maintenance, timely repairs and strong attention to detail.

Ideal candidate is a seasoned multifamily professional who takes pride in asset care, operates with ownership mentality, and understands the elevated expectations of Class A residents.

Job Responsibilities

• Respond to and resolve maintenance requests, questions, or concerns in a timely manner, with professionalism and meeting company standards
• Perform daily building and grounds inspections to ensure the building is maintained in keeping with best-in-class standards
• Utilize skills to perform unit turns, preventive maintenance and corrective repair of buildings, equipment, and grounds
• Utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC
• Work independently with minimal supervision while monitoring building systems and performance
• Comply with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety
• Perform assigned repairs, emergency, and preventive maintenance
• Maintain accurate work order and repair documentation using the company’s work order system.
• Comply with all safety standards, company policies, and applicable codes and regulations.
• Respond quickly to emergency situations, summoning additional assistance as needed
• Respond to after-hours emergencies and participate in an on-call rotation as required

Desired Skills

• Ability to work efficiently in a fast-paced, urban multifamily environment
• Demonstrated ability to collaborate with team members and incorporate feedback.
• Ability to communicate clearly with on-site teams, vendors, and management.
• Strong problem-solving and task prioritization skills.
• Ability to follow written and verbal instructions and seek clarification when needed.
• Comfortable using mobile devices and computers for work orders, email and training.
• Excellent time management and self-sufficiency

Technical Requirements & Other Notes

• High school diploma or general education degree (GED); two+ years in residential maintenance preferred
• If not already certified, Maintenance Techs will be required to obtain HVAC certification and EPA certification (at the Company’s cost) within 60 days of the start of employment at the Company
• Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs
• Valid driver’s license and reliable transportation required
• Required to be available for on-call rotation and emergencies. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• Employment will be subject to a standard background check

Benefits:

• Competitive hourly base pay based on experience
• Discretionary annual bonuses and participation in team lease renewal bonuses
• Paid time off/ holidays
• Robust health insurance package including dental/vision
• 401(k) plan
• Potential apartment rent discount after 90 days of satisfactory employment for individuals (who wish to live at one of the apartment communities)

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