Job Description

Job description

About : With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.

Summary: We are seeking a Client Advisor for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.

With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.

Responsibilities : As a Jewelry – Client Advisor, you will:

• Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
• Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
• Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized
• Prepare for client visits by liaising with our Customer Service and Operations teams
• Proactively follow up with customers to secure sales and repeat purchases
• Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
• Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
• Handling pickups and drops offs for clients
• Supports the online sales process and remote sales teams

Skills : The ideal candidate:

• Understands the jewelry sales process and delivers on high quality client experiences
• Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
• Can handle high end clientele and jewelry
• Has excellent written and verbal communication skills
• Is honest, personable, and someone of high integrity
• Is highly proficient with Gmail and Google Apps

Desired Qualifications :

• Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
• Graduate Diamonds or Graduate Gemologist preferred
• Able to work in-person full time at store location
• Willing to week Saturday and/or Sunday; 5 day workweek

Benefits :

• Competitive full time base salary
• Team bonus incentive
• Healthcare benefits
• 401k
• 3 weeks PTO ( 2 weeks’ vacation + 1 week sick )

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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