Job Description

Global luxury retail corporation is looking for an I T Business Analyst w/SAP SCE experience to work at their Shelton, CT office.

The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use.

Responsibilities

Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM.
Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements.
Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes.
Ensures fixes and/or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams.
Coordinate testing for SAP upgrades, software changes and bug/fix corrections with the key user community to limit business interruption.

Knowledge Requirements

Bachelor’s degree in an applicable field and 3 years related work experience are required
2+ years of SAP OTC experience
SAP Cross functional experience in Order to Cash (OTC) and Procure to Pay (PTP)

Skill Requirements

Solid background working with supply chain related business processes.
Demonstrated ability to effectively collaborate with a variety of levels across the organization.
Ability to identify and solve complex problems through research and troubleshooting.
Strong verbal and written communication skills

Personal skills

Excellent written and verbal communication skills.
Customer focused.
Self-motivation and ability to work independently.
Proven ability to collaborate with customers to define issues and plan of action with flexibility.
Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

Job Tags

Work experience placement, Work at office, Local area,

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