Job Description

Position Description

Position Title: Digital Campaign Specialist 

Status: Full time (Non-Exempt)

Location: In Office M-F. Zumiez Home Office – Lynnwood, WA

Dept Number: 600

Dept Name: Web

Hourly: $27 - $34 DOE

Benefits: Medical, dental, vision, stock purchase program, 401k, product discount

About Zumiez Digital

At Zumiez, we connect with our customers through authenticity, creativity, and individuality. We tell stories that link our digital world to our stores and communities. Every campaign we launch is designed to bridge that gap and blow minds with trend-right, culture-driven, and uniquely Zumiez experiences.

The talented, hard-charging digital team at Zumiez is looking for some expert help. We’re busy evolving Zumiez.com, Zumiez.ca, and Zumiez App to become a world-class omnichannel sales and marketing tool for our brands, our customers and our store staff. We’re looking for an experienced and capable Digital Campaign Specialist to join our dynamic digital marketing team.

Overview

The Digital Campaign Specialist is a hands-on strategist and executor responsible for bringing Zumiez campaigns to life across paid ads, push notifications, and text marketing. This role blends creative collaboration, vendor and platform management, and performance analysis focused on driving meaningful customer connection and store engagement.

In partnership with the Email Marketing Manager, you will plan and execute digital campaigns, leveraging customer segmentation, across paid media, push notification, and text marketing. You’ll partner with our design, brand, and merchandising teams to make sure every campaign looks and feels like Zumiez, while working with vendors and platform reps to ensure performance and optimization are always on point.

What You’ll Do

Plan and execute full-funnel digital campaigns across ad platforms, push notifications, and text marketing that connect customers to products, stores, and exclusive brand experiences.

Collaborate with internal creative and brand teams to develop campaign assets, messaging, and experiences that align with Zumiez’s authentic and edgy voice.

Work with external ad partners and platform reps to optimize performance, stay ahead of trends, and identify new opportunities for growth and experimentation.

Build and manage audience segments for push notifications and text marketing, ensuring communications are targeted, timely, and integrated with broader campaign strategies.

Monitor and analyze performance across digital campaigns, adjusting accordingly so channel goals and ROI are met.

Maintain strong cross-department collaboration , connecting marketing, merchandising, and customer experience teams to ensure cohesive storytelling and consistent execution.

Report on results with clear, actionable insights, identifying wins, learnings, and opportunities for creative or strategic improvement.

What You Bring

· 2–4 years of experience managing digital marketing segmentation & campaigns across paid media,

push notifications, and text channels.

· Test and Learn mindset. Comfortable creating A/B tests, analyzing and reporting on results.

· Strong understanding of text marketing, ad platforms (Google, Meta, TikTok, etc.) and app push

notifications.

· Analytical mindset comfortable interpreting data and using insights to optimize performance.

· Excellent communication and project management skills with the ability to coordinate across creative,

technical, and brand teams.

· Deep appreciation for youth culture, brand authenticity, and the unique voice of Zumiez.

We are looking for a candidate that is the right fit to make this a rewarding and successful experience.

Below are some of the attributes we’ve seen as meaningful to succeed in this role:

You believe in continuous learning – As our industry changes continuously, you always love to learn both the underlying technology and the business motivations of our customers, constantly finding new ways to improve our solutions and processes to make valuable contributions for our customers.

You are a collaborator – You enjoy working with cross-departmental teams including digital, design, brand marketing, analytics, operations and support.

You are a great listener – Our goal is continuously adapt to the changing needs of the customer and industry. You are in tune with your customers, peers, industry trends and are receptive to what the market needs.

You are ready to contribute to rapid growth within a dynamic and fun company culture!

You’ll Fit Right In If You

• Thrive in a fast-moving, creative, and collaborative environment.

• Love blending creative storytelling with data-driven marketing.

• Naturally bridge teams and ideas to make campaigns stronger together.

• Are passionate about connecting digital experiences to real-world communities and store culture.

Pay & Benefits Key Points

· Health, vision, and dental insurance

· Basic life insurance and supplemental voluntary life insurance

· Disability insurance

· 401(k) plan

· Employee stock purchase plan

· Paid parental leave

· Vacation

· Employee Assistance Program

· Healthcare Flexible Spending Account (FSA)

· Dependent Care Flexible Spending Account (FSA)

· Zumiez merchandise discount

· Bonus eligibility

Reports To

Group Manager, Digital Marketing

Travel Required

Approximately 5% annually

Key Partners

• Zumiez Digital
• 3 rd Party Ad Partners
• Zumiez Events Team
• Zumiez Brand Marketing & Loyalty Team

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands and/or fingers to handle, or feel; reach with hands and arms; and talk or hear. Prolonged periods of sitting at a desk and working on a computer. The employee may occasionally lift and/or move up to thirty pounds.

• Work environment: While performing the duties of this job, the employee will work in an office environment. The noise level is generally moderate. Role is Monday-Friday 8am – 5pm plus nights and weekends, based on business needs.

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