Customer Care Representative Job at ACL Digital, Nashville, TN

UXF3MjhSVHJPZEN4NVFjenZBNFFzWmk5OXc9PQ==
  • ACL Digital
  • Nashville, TN

Job Description

About the Position:

Customer Service Representative

Nashville, Tennessee 37243 - Hybrid

Key Responsibilities

Assist in coordinating and communicating schedules to internal/external Clients.

Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

Timely management of casework, including proper documentation and case resolution.

Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

Work efficiently / effectively in multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor’s or associate degree.

Customer service or call center experience a plus.

Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

Excellent verbal and written communications skills.

Keen attention to detail and adherence to deadlines.

Strong time management, note-taking, email organization, and distribution skills.

Critical thinking and problem-solving skills.

Job Tags

Similar Jobs

Ascendion

Recruiter Job at Ascendion

 ...diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. Title - Recruiter ( Sourcer ) Duration - Contract ~5+ years experience with sourcing, full lifecycle recruiting in a corporate or agency... 

CornerClean, LLC

Part-Time to Full-Time Custodian (Floater) Job at CornerClean, LLC

 ...Full-time Custodian (Floater) Our Mission CornerClean, LLC.approaches cleaning with personal attention and many years of...  ...are completed on time and with great quality Available to work night shift and weekends as well as various hours as needed depending... 

Advanced Recruiting Partners

Recruiter Job at Advanced Recruiting Partners

 ...Overview We are seeking an experienced Recruiter with prior internal recruiting experience within a CRO or pharmaceutical company to support high-volume hiring across clinical and corporate functions. This role requires strong sourcing, screening, and stakeholder... 

Addison Group

Marketing Automation Lead Job at Addison Group

 ...on role focused on designing, executing, and optimizing automated marketing programs across email, mobile, and web channels using Salesforce Marketing Cloud. The position manages end-to-end marketing automation systems to drive personalized, scalable campaigns that... 

Memorial Healthcare System

Cook - PT - Days - MRHS Job at Memorial Healthcare System

 ...our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Prepares and produces food for distribution to patients, retail, physicians and catering services. Responsibilities Prepares food according to...