Content Moderator Job at Randstad USA, San Antonio, TX

UktzeDloZnFNTnF3N0FrL3VRQVhzWjI5OFE9PQ==
  • Randstad USA
  • San Antonio, TX

Job Description

We are seeking Content Moderators for a critical 4-month project within our client's Trust & Safety division. This is an excellent opportunity for analytical thinkers and internet-savvy professionals to gain hands-on experience with a major platform while earning a competitive $25/hr.

If you are a quick learner who can stay objective while navigating the complexities of online content, we want to talk to you.

Job Duties

As a Content Moderator, your daily responsibilities will include:

  • Content Moderation: Review, classify, and/or remove content according to strict client guidelines using specialized tools and channels.
  • Policy Mastery: Maintain an up-to-date understanding of evolving client policies and community guidelines.
  • Complex Investigations: Investigate, resolve, and relay complex content-related issues to the broader Trust and Safety leadership.
  • User Advocacy: Serve as an advocate for the user community by maintaining platform integrity.
  • Operational Excellence: Participate in process improvement initiatives to drive quality and efficiency.
  • Continuous Development: Engage in ongoing training programs and workgroup discussions to stay sharp in the role.
  • Sensitive Dialogue: Engage in professional conversations regarding socially sensitive topics with the ultimate goal of community safety.

Qualifications

To be successful in this role, you must possess:

  • Emotional Resilience: Coping and stress-management skills; comfort viewing sensitive or graphic content daily.
  • Radical Objectivity: Ability to perform duties devoid of inherent biases or personal beliefs, acting strictly in the best interest of client policies.
  • Analytical Thinking: Comfort synthesizing and analyzing information from multiple streams to make decisive judgments.
  • Internet Fluency: Deep familiarity and passion for internet platforms, culture, and social/political trends within relevant markets.
  • Communication Skills: Excellent reading comprehension and verbal/written communication skills.
  • Attention to Detail: A high degree of accuracy and a commitment to quality and effectiveness.
  • Adaptability: Ability to work well individually and as part of a team in a fast-paced, changing environment.
  • Experience: Previous experience in Business Process Outsourcing (BPO), Customer Service, or Content Moderation is a significant plus.

Shift Requirements

  • Ability to work differing rotations/shifts and non-standard work hours.
  • Must be available to work weekends and holidays as the business requires.

Apply now for an immediate review of your application!

Job Tags

Immediate start, Shift work, Rotating shift, Weekend work,

Similar Jobs

Mindlance

Recruiter Job at Mindlance

 ...Job Description Job Title: Recruiter High Volume Manufacturing Hiring Location: Waco, TX (Hybrid) Duration: 6+ months (Possibility of Extension) Summary: A Talent Acquisition organization has an exciting opportunity for a Recruiter to support an organization... 

Bimbo Bakeries USA

Yard Driver Job at Bimbo Bakeries USA

 ...work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. Yard Driver Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to... 

Medical Services of America

Certified Nursing Assistant Hospice Part-Time/PRN Job at Medical Services of America

 ...Certified Nursing Assistant Hospice Aide | State College, PA...  ...Type: Part-Time/PRN At Medi Home Hospice, part of the Medical Services...  ...family, we believe hospice care is about more than just...  ...Nursing Assistant (CNA) or Home Health Aide certification in Pennsylvania... 

Chick-fil-A - Concord Township

Kitchen Line Cook / Kitchen Prep/ Back of House $14 - $22 Job at Chick-fil-A - Concord Township

 ...help us get your unique personality. Our kitchen staff work in a fast paced, high energy environment. The responsibility of our...  ...-fil-A recipes and oversee the production of the highest quality food with precision and accuracy, continually observing and implementing... 

Medisys Health Network, Inc.

Epic Research Analyst Job at Medisys Health Network, Inc.

 ...Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and...  ...Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides...